Great app & service, except for the pricing
CloudApp is beautifully designed, it doesnt get in your way and its a prime example of software that does just one thing, but does that thing exceptionally well. I love the customizable keyboard shortcuts and the app is generally a joy to use. But theres one thing that bothers me about the service: the pricing.
I am a casual user, I dont need hundreds of uploads a day. But sometimes I do need more than 10 and Id be willing to pay for the occasional use case where I need 15, maybe 20 uploads. But 10 bucks a month? For a couple more uploads? I cant justify that. The "Rain" plan, the lowest of the three plans, offers way more than I need - give me a plan that serves my needs and costs a buck or two a month and Im in.
I dont need unlimited uploads, I dont need custom branding or domains and I dont need to share 500MB files, thats overkill for me. Please introduce a plan for casual users at a reasonable price, you might win over a LOT of free users who would never sign up for a pro account with the current pricing.
Edit: just days after I wrote this review, CloudApp finally changed their pricing structure - hallelujah! But wait a minute, what just happened here? Instead of listening to customer demand and introducing a reasonably priced plan for casual users, they practically ruined the free tier by limiting it to 10 uploads a month. Yes, you read that right, 10 uploads A MONTH!!! You gotta be kidding me, CloudApp.
Granted, the "Rain" plan has a sightly better price now at $ 8.25, but only if you pay for a whole year up front. Frankly, I dont want to spend that much money at once - and $ 10 for the monthly plan is still completely unreasonable. I feel like the CloudApp folks overestimated how valuable their service really is - because lets face it, CloudApp does very little, considering the price point. Its a great service with a great user experience, but no way is it worth more to me than Netflix.
I understand that CloudApp has to monetize and I am absolutely fine with paying a reasonable price for the services I use. I dont like ads and I generally prefer a service that charges some amount of money and thus has a sustainable business model. But the current pricing structure from CloudApp is way out of line. I hate to say it - because I love the service - but Im out.
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